Skip to content

Report Shows Internet Speeds Below Standard and Compensation Policies Lacking

According to a 2014 investigative report on Internet speed in the Beijing region, over 97 percent of the customers signed a contract for an Internet speed of over 10 megabits per second (Mbps). Among those, three percent chose a 100 Mbps contract and 11 percent chose 50 Mbps. The report showed that the download speed that most of the Internet companies claimed to provide was below the standard, especially for the ones who claimed to carry the 100 Mbps broadband width. The report said that most of the Internet carriers, especially the second or third tier carriers, are frauduent. In the meantime, most of the Internet users are unaware of the slower speed. The report stated that only one Internet company in Beijing has a compensation policy (to reimburse subscribers) if the internet speed goes below the standard.

Source: Xinhua, July 13, 2014